Overview

Every journey with All Aboard Transport sits on a framework of licensing, vetting, training, and insurance. This page consolidates that framework in one place so corporate procurement teams, wedding planners, private-office principals, and private-hire compliance reviewers can verify the standards we operate to without having to ask.

Licensing

Private Hire Operator Licence - All Aboard Transport holds a current Private Hire Operator licence. Every booking is accepted, recorded, and dispatched under that operator licence as required by the Private Hire Vehicles Act.
Private Hire / Hackney Carriage Driver Licence - Every chauffeur on our roster holds a current Private Hire / Hackney Carriage Driver licence. We do not allow any unlicensed drivers to work with us.
Private Hire / Hackney Carriage Vehicle Licence - Every vehicle on our fleet is licensed as a Private Hire / Hackney Carriage Vehicle and is bi-annually MOT tested and our vehicles undertake stringent licencing checks, prior to being granted a vehicle licence, to fulfil the required laws to operate as a chauffeur vehicle, as public safety is paramount to our work.
ULEZ and Congestion Charge compliance - All our vehicles meet The Ultra Low Emission Zone standards and are registered with Central London Congestion Charge Zone. Both of these charges are included in fixed-price transfers.

Driver Vetting

Enhanced DBS disclosure - Every chauffeur holds a current enhanced Disclosure and Barring Service certificate, renewed annually. Enhanced checks cover spent convictions, cautions, reprimands, and locally-held police intelligence.
Right-to-work verification - Every chauffeur's right to work in the UK is verified and re-verified against Home Office documentation before their first shift and at contract renewal.
Driving-record review - DVLA driving-record checks are reviewed annually, bi-annually and periodically. Chauffeurs with recent major-category endorsements are not deployed on client-facing work.
Identity and address verification - Passport, proof of address and two professional references are verified before on-boarding.

Training and Professional Development

Hospitality and etiquette - Induction covers arrivals-hall meet-and-greet protocol, luggage handling, cabin climate and privacy management, and door-opening and handover choreography expected at five-star hotels.
Discretion and confidentiality - All chauffeurs are trained in client confidentiality and sign a non-disclosure framework covering client identities, destinations, conversations overheard in transit, and vehicle-telematics data. NDAs with specific client wording are available on request.
Airport and private-aviation protocols - Chauffeurs covering Heathrow, Gatwick, London City, Farnborough, Biggin Hill, and Northolt are briefed on airport meet-points, airside access where relevant, and FBO handover procedures.
Route and geography - London-based chauffeurs maintain working familiarity with the Congestion Charge, ULEZ, all UK Clean Air Zone Scheme's, and have vast knowledge of the UK roads and the various road restrictions through to event-day road closure patterns.

Insurance Cover

Private-hire / Hackney Carriage motor insurance - Every vehicle is insured on a dedicated private-hire policy that covers the driver, the vehicle, and fare-paying passengers.
Public liability - £5 Million Comprehensive public liability cover for third-party injury or property damage arising from our operations.
Passenger liability - Passenger liability cover included as part of our professional chauffeur's motor insurance.
Employer's liability - Our Employer's liability cover is £5 Million, above the statutory minimum for chauffeurs engaged under our operator licence.
Certificates on request - Insurance certificates and schedule-of-cover can be supplied to corporate procurement or venue compliance teams on request.

Fleet Safety and Maintenance

Manufacturer-scheduled servicing - Every vehicle is serviced on the manufacturer's schedule at franchised main dealers or approved specialists.
Biannual MOT inspection - All vehicles undergo MOT inspection twice a year as required, for licensed private-hire / hackney carriage vehicles, in addition to holding a current private-hire / hackney carriage vehicle inspection certificate.
Daily walk-around checks - Chauffeurs complete a documented walk-around check (tyres, lights, fluids, cleanliness, in-cabin amenities) before every shift.
Backup-vehicle policy - Mechanical failure on a client-facing booking is covered by a standby vehicle as part of the operations protocol at no additional charge to the client.

Data Protection

Client data - booking details, journey routes, billing information - is handled under the UK Data Protection Act 2018 and UK GDPR. Our full privacy framework is documented on the Privacy Policy and GDPR Policy pages. Personal data is never shared with third parties other than those strictly required to deliver a confirmed booking (for example, the assigned chauffeur).

Verification

Corporate procurement teams, event-venue compliance teams, and private-hire & hackney carriage audits can request copies of our operator-licence number, insurance schedule, DBS-policy statement, and GDPR documentation by contacting operations.

Credentials